Losing access to your account on NonCustodial.io is highly unlikely due to the secure and decentralized nature of our platform. However, in the rare event that you face such a situation, we've outlined the steps to help you recover your account and ensure your assets are safeguarded:
Step 1: Use Your Seed Phrase in your preferred wallet
- Use Your Seed Phrase in your preferred wallet, we will never ask you to enter your seed phrase on our website, you should only use your preferred wallet (Metamask, Trust Wallet, WalletConnect, etc.)
- Your wallet seed phrase is your ultimate key to accessing your account and funds.
- Ensure you have your wallet seed phrase stored in a safe and confidential location.
Step 2: Reconnect Your Wallet
- In the event of a lost connection, simply reconnect your preferred wallet (Metamask, Trust Wallet, WalletConnect, etc.) to NonCustodial.io.
- This will restore your access and enable you to resume trading seamlessly.
Step 3: Stay Vigilant
- NonCustodial.io will never ask you for your wallet seed phrase, password, or any sensitive information.
- Protect your seed phrase diligently and never share it with anyone.
Please Note:
- The only way to access and recover your account on NonCustodial.io is through your connected wallet.
- Safeguard your wallet seed phrase as you would your most valuable possession.
- You are your own guardian when it comes to your wallet and account recovery. Do not trust anyone who requests your seed phrase.
For additional security measures and insights, explore our comprehensive Knowledge Base. It's designed to empower you with the knowledge you need to navigate your trading journey confidently on NonCustodial.io.
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